Princesa do Douro em Alijó

O local era muito limpo, bem decorado, bem localizado e com uma bela vista para o Douro. A equipe foi amigável, as bebidas eram boas e o café da manhã era muito bom. Definitivamente recomendo ficar aqui numa visita ao Pinhão!

Estivemos no vintage house hotel em Dezembro 2023 , para a passagem do ano ( eu e o meu marido) , ao contrário de todas as coisas positivas aqui descritas, infelizmente a nossa experiência foi bastante diferente para o lado negativo! Sendo um hotel 5* com tão boas referências e fazendo parte da cadeia do yetman esperávamos de facto outra experiência . 1- Os funcionários não foram tão simpáticos ou disponíveis , sentimo nos meio abandonados … tivemos que andar imenso com as malas até chegar ao quarto atribuído. 2- O quarto nem era nada de especial pequeno com um aspecto vintage de facto extremamente gasto , o tapete muito velho, a varanda pequenina com uma vista incrível para o Douro verdade , mas cheia de verdete! 3- O WC com um aspecto que deixava a desejar com o agravante que tinha baratas, tivemos que chamar o serviço de quarto para ir recolher as baratas. 4- Fomos para o bar quando chegamos para beber e comer alguma coisa ( eles dão welcome drinks ) sentamo nos para beber os nossos drinks e pedir alguma coisa para comer, entretanto , não nos tinha sido informado que para o welcome drink precisávamos do voucher ( ou talvez não tenhamos prestado a devida atenção ) a Sra. que nos serviu obrigou nos a ir buscar o voucher ao nosso quarto que era ainda por cima distante !!! Parecia que tinha receio que fugíssemos ( foi surreal) hora um hotel daquele calibre , com o preço que cobra, e nome que tem no mercado , cometeu gaffes pelo menos connosco extremamente desagradáveis e que nos deixou desconfortáveis ! Andamos imenso para lá chegar e tivemos uma experiência a não repetir de certeza absoluta .

Hotel de charme nas margens do Douro...

مكان جميل جدا على النهر والغرف واسعة ومريحة جميل للاسترخاء

We came to this hotel after spending a few days in Porto, so the quiet seclusion was perfect for us. It was so relaxing to be able to easily park our rental car and have the staff take complete care of us - from booking our Quinta visit, to a welcome port reception with cheese and meats, as well as additional welcome drinks, they had everything under control for us. Telmo at the library bar was such a delight to talk with, we didn’t even realize we kept him past closing time! During our stay, we hardly saw other people. It was just what we needed to recharge before we head back to the busy city of Porto. It started getting busier on our check out day as they are doing renovations to some of the rooms. But I loved our stay here. The art was a really really nice touch. We spent hours looking at all of it.

Espetacular, vista incrível , experiência inesquecível

Inserido num hotel de sonho com um serviço de grande qualidade. Parabéns

Leider ziemlich arrogantes Management! Wie auch Bewerter B B schreibt, muss man als Gast hier schon fast betteln, um Gehör zu finden. Ich habe nun bereits mehrfach versucht, mit dem Reservierungs-Team Kontakt aufzunehmen, aber bislang hat sich noch niemand bereit gefunden, mit mir in Kontakt zu treten. Na vielleicht findet sich noch jemand, der sich meldet...ich gebe die Hoffnung noch nicht auf.

It is a vintage, classic, traditional hotel not a modern one. The rooms and spaces are beautifully decorated respecting the hotel's name, the bathrooms have adorable tile decorations, the terrace has lovely vibes with their bushes, vines and paths. Views from the rooms and restaurants are stunning and the location is perfect for a morning stroll by the river. It is so quiet and peaceful! It is a pity we went in winter and would not dare use the pool. All the team members were polite and helpful. The breakfast was perfect! I have only three points for improvement. First, for dinner we had some steak and potatoes. While half of the group had very salty potatoes, the other half had theirs "flavourless". We think it was just a matter of bad luck and salting twice but it did surprise us and we had to remove the potato skins to be able to eat. Second, although there weren't couples in our group we all got double beds instead of twins so we had to share the beds. I don't know if twins weren't available at the moment or not at all, and if the person making the reservation knew in advance that we were getting doubles. Third, I always take my own shampoo and conditioner when I travel. However, I didn't this time and the hotel only offered shampoo and body wash. This was a bit strange as I've never seen this missing among hotel toiletries.

Outstanding service. Awesome staff.